Cooper Counseling Services
Privacy Policy
This page explains what information we collect, how we use it, and the choices you have when you visit our website or request a consultation.
Overview
Your privacy matters
We collect only the information needed to respond to your inquiry and support your request for services. We do not sell your personal information.
If you submit a form, we receive the details you provide (for example, your name, email address, and message). If you contact us by email, we receive the content of your email.
This website is not intended for emergencies. If you need immediate help, call 988 (Suicide & Crisis Lifeline) or 911.
Information we collect
Information you provide: name, email address, phone number (if provided), preferred days/times, and any message you submit through our forms or by email.
Information collected automatically: basic usage data such as pages visited, approximate location, device/browser information, and cookies or similar technologies used for site functionality and analytics (if enabled).
How we use your information
We use your information to respond to your requests, schedule or coordinate consultations, provide services you request, improve our website, and maintain site security. We may also use your information to comply with legal obligations.
How we share information
We do not sell your personal information. We may share information with service providers who help us operate the website (for example, hosting, spam prevention, or analytics) and only as needed to provide those services. We may also disclose information if required by law or to protect our rights and safety.
Cookies and analytics
Cookies are small files stored on your device that help websites function and remember preferences. If analytics are enabled, they may help us understand how visitors use the site. You can control cookies through your browser settings; disabling cookies may affect site functionality.
Data retention and security
We keep information only as long as needed for the purposes described above and to meet legal, accounting, or reporting requirements. We use reasonable administrative, technical, and physical safeguards to protect information; however, no method of transmission or storage is 100% secure.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us at cbcsun@outlook.com. You can also opt out of non-essential cookies through your browser settings.
Children’s privacy
This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
Third-party links
Our website may link to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before providing personal information.
Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.